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Capture
Social listening
Track every public mention of your brand, competitors and category. Slack alerts for trend + sentiment.
Pro + Enterprise.
Social listening
Capture
Define the lens
Define the lens
Brand handles
Listen
Continuous polling +
Alert
Slack pings on
Social listening · livelive
What you get
- Track 13 platforms in real time (IG, TikTok, YouTube, X, Threads, Reddit, etc.)
- Sentiment + topic + creator classification per mention
- Trend alerts to Slack the moment a hashtag or keyword spikes
- "Voice-of-customer" report on a weekly cadence
How it works
- Step 01
Define the lens
Brand handles, hashtags, competitors, category keywords.
- Step 02
Listen
Continuous polling + change-data-capture on every platform.
- Step 03
Alert
Slack pings on spikes; weekly digest landing in your inbox.
What’s included
- 13 platforms, real-time polling
- Sentiment + topic + creator-tier classification
- Slack spike alerts
- Weekly voice-of-customer digest
- CSV + Snowflake export
Try it on your store
See social listening live in 30 seconds.
Drop your email — we’ll spin up a sample workspace with this feature pre-loaded and send a 5-minute walkthrough video.
